The security of your personal data is 1win pro's top priority. This policy explains in detail what information we collect, why we collect it, and how it is kept secure.
Key points in plain language – full details below
Only the information strictly necessary is collected.
Protected with SSL encryption.
Your data is never sold to third parties.
Customise your cookie preferences.
Your data will be deleted upon request.
You will be notified in advance of any policy changes.
This Privacy Policy is issued by the 1win pro platform ("Platform", "we") and applies to all users of our website, mobile app, and related services. By accessing the platform or creating an account, you agree to this Privacy Policy.
1win pro believes that every user's personal data belongs to them. We use that data solely to operate the platform — it is never sold or exchanged. This policy applies across all our markets, including Bangladesh.
The Bengali version of this policy is the authoritative document. In the event of any conflict with a translation in another language, the Bengali version shall prevail. This policy is version v4.1, effective 1 January 2026.
The following information is collected from what you voluntarily provide when creating an account:
Certain technical information is collected automatically while you use the platform:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| IP Address | Security & Location Verification | 12 Months |
| Device Type & OS | App Optimisation | 6 Months |
| Login Time & Session Data | Security Monitoring | 6 Months |
| Betting Activity | Account Management & Legal Obligations | 5 Years |
| Cookie Information | To Improve Page Experience | As Preferred |
Payment card or bank details are never stored on 1win pro's own servers. All payment information is transmitted directly to the payment processor at the time of the transaction. bKash, Nagad, and Rocket numbers are retained solely for payment verification purposes and are collected under the highest security standards.
1win pro uses your data solely for the following purposes:
1win pro does not sell or exchange personal data with third parties. Data may only be shared in the limited circumstances outlined below:
Minimum necessary data is shared with payment processors, KYC verification services, and technology infrastructure providers solely to carry out operations. All such providers are contractually required to uphold the same privacy standards.
Information may be disclosed to authorities when required by court order, government directive, or applicable international law. Where possible, you will be notified in advance.
1win pro will never sell, rent, or exchange your data with any third party for commercial purposes. If anyone claims to have obtained your information from 1win pro, that claim is entirely false.
1win pro uses cookies on its website and app. Cookies are small text files stored on your device that help the platform remember your preferences.
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies will prevent login and session functionality from working.
As a 1win pro user, you have the following rights:
You can request to know what personal data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data when closing your account.
You can request a copy of your data in a usable format.
In certain cases, you may request that the processing of your data be restricted.
You can opt out of marketing communications at any time.
To exercise any of these rights, email us at support@1winpro.ws. Requests are typically processed within 30 days. For urgent matters, Help Centre Contact Us.
1win pro uses industry-leading technology to protect user data. The core layers of our security framework are:
If you ever notice unauthorized access or suspicious activity on your account, change your password immediately and contact our support center.
1win pro strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any personal information from minors.
If a minor is suspected of having created an account, parents or guardians can contact our support team immediately. The account will be closed without delay and all collected data will be permanently deleted.
1win pro may update this Privacy Policy as needed. You will be notified at least 7 days before any changes take effect, via your registered email and platform notifications.
Designated FAQs for the Privacy Policy Page
Your privacy is protected at 1win pro. Register now and enjoy the best betting experience in Bangladesh.